INSIDE A RED-BRICKED building on the north side of Washington DC, internist Shantanu Nundy rushes from one examining room to the next, trying to see all 30 patients on his schedule. Most days, five of them will need to follow up with some kind of specialist. And odds are they never will. Year-long waits, hundred-mile drives, and huge out of pocket costs mean 90 percent of America’s most needy citizens can’t follow through on a specialist referral from their primary care doc.
But Nundy’s patients are different. They have access to something most people don’t: a digital braintrust of more than 6,000 doctors, with expert insights neatly collected, curated, and delivered back to Nundy through an artificial intelligence platform. The online system, known as the Human Diagnosis Project, allows primary care doctors to plug into a collective medical superintelligence.