Even before Facebook legitimized them with the Bots for Messenger announcement at #F8 there had been a flood of investment, discussion, controversy and backlash.
On the one hand, chat bots are nothing new. They’ve been around since the 1960’s and the days of ELIZA. But suddenly the tools to create meaningful, personalized conversations are easy enough to deploy at scale.
We have APIs, the ability to continuously monitor and parse messages for relevance, and enormous messaging platforms for distribution. Now that the piping exists, teams are left to work on more interesting questions related to the design, functionality and personality of these experiences.
To get a sense for the bot world I decided to try my hand at making one.