As the head of technology at Tottenham Hotspur Football Club, Sanjeev Katwa has a dual role. He is responsible for both establishing the ongoing IT strategy for the Premier League club and for delivering systems and services for Tottenham’s new stadium, which is due to open in 2018.
Here, Katwa outlines his technology vision, the importance of customer experience and his long-term plans for success.
Sporting success is measured in victories and titles. Yet while achievements on the pitch are paramount, leading sports organisations are investing huge amounts off the pitch to help their businesses grow. Katwa says technology is crucial to sustained growth.
“The great thing about Tottenham Hotspur is that the work we do is more than traditional IT — the club recognise we’re a modern technology function,” he says.