THE “SMART HOME” has not yet distinguished itself. Sure, you might dim your lights with an app; you might even talk to your large appliances. But despite years of promised ubiquity, the connected home has yet to cleave with mainstream reality.Read more
Ikea recently unveiled a slew of future initiatives. Among them was the “click” technology that promises to reduce the assembly time of furniture from hours to minutes.
Ikea is also looking to leverage digital tools to help boost sales. Beyond pilots with third-party e-commerce sites, Ikea caused a stir with a foray into AR with Apple.Read more
In 2005, Ikea released Anna, a virtual assistant that functioned as one of the first mainstream chatbots. Consumers could ask Anna about prices, parts, store hours, and Swedish meatballs. But after a decade, Ikea shut Anna down, citing customer dissatisfaction.Read more