Robot Customer Service Will Dominate Travel in the Future | Motherboard

“I am Chihira Kanae, a Toshiba communication android,” said a humanoid robot standing onstage as part of a presentation on the future of travel at the ITB Travel Fair earlier this year in Berlin.

Wearing a blue uniform and a white collared shirt framing her silicone neck and face, Kanae robot blinked as she spoke to an audience of flashing cameras.“I am the sister of Junko and Aico,” said Kanae in her robot voice.“I would like to work in the travel industry and to help travel companies in the future.”

Kanae, who hails from Japan, can be programmed to speak any language (including sign language). She has two sisters: Chihira Aico, who assists shoppers at the Tokyo shopping center, and Chihira Junko, who offers help at an info desk at Tokyo’s Aqua City Odaiba shopping mall.

Read more: Robot Customer Service Will Dominate Travel in the Future | Motherboard

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Mike Rawson

Mike Rawson has recently re-awoken a long-standing interest in robots and our automated future. He lives in London with a single android - a temperamental vacuum cleaner - but is looking forward to getting more cyborgs soon.

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Robot Customer Service Will Dominate Travel in the Future | Motherboar…

by Mike Rawson time to read: 1 min
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