Majority of Brits would use artificial intelligence, survey finds

The level of trust for using artificial intelligence for customer services has increased among British people, although they may have little choice as businesses flock towards the technology. Recent research suggests that most consumers are getting over their fears of using AI for services, including banking.

The latest survey of 6,000 people from six countries by Pegasystems found that 60% of UK people would use more AI if it saved them time and money. The survey found that British people are most comfortable with using AI to personalise their online retail presence, followed by their doctor using AI to make better diagnoses, and using AI for financial services.

British consumers are least comfortable with the government using AI to improve e-services, according to the study. However, British people are still cautious about the benefits of AI in comparison with other countries.

Read more: Majority of Brits would use artificial intelligence, survey finds

Don’t forget to share this via , , Google+, Pinterest, LinkedIn, Buffer, , Tumblr, Reddit, StumbleUpon and Delicious.

Mike Rawson

Mike Rawson has recently re-awoken a long-standing interest in robots and our automated future.

He lives in London with a single android – a temperamental vacuum cleaner – but is looking forward to getting more cyborgs soon.

Leave a Reply

Your email address will not be published. Required fields are marked *

Majority of Brits would use artificial intelligence, survey finds

by Mike Rawson time to read: 1 min
Hi there - can I help you with anything?
[Subscribe here]
 
More in Machine Learning, News
Alexa multi-room
Amazon Alexa gets multi-room update

Owners of two or more Amazon Echo or Echo Dot speakers can use the Alexa App to create (and name) groups, enabling...

Close