Each time analyst group Gartner unveils a new edition of its Hype Cycle chart, it inspires either schadenfreude or a sinking feeling. Your competitor has banked on a technology that’s mired in the Trough of Disillusionment, and you were wise enough to cash out on the Slope of Enlightenment.
Or maybe it’s the other way ’round.
The most curious detail about the 2016 edition of the Hype Cycle is not where any one technology shows up. It’s how multiple incarnations of one underlying technology — machine intelligence — are spread out across several points on the infamous trough-and-plateau chart.
Gartner’s label for the rise of machine intelligence is “the perceptual smart machine age,” and it predicts that such machines will be “the most disruptive class of technologies over the next 10 years.”