Announcing Alexa for Business at AWS re:Invent in Las Vegas last week, Amazon CTO Werner Vogels described a future where technology and digital access is defined by human centricity, and said it starts with voice, the most natural way of interacting.
The CTO described a future that isn’t as distant as it once was, where surgeons can talk to equipment while performing surgery, or parents can “scream” at their devices while dealing with a busy schedule.
“What voice will do is allow you to have a normal, natural way of communicating,” Vogels said. “We are talking, this isn’t a Slack channel. Voice is the key disruption.”
He said, that digital systems are being limited in their application to digital users and that it is up to organisations to make sure a human-centric approach is taken.